Investigating the Impact of Firm Strategy – Click-and-Brick, Brick-and-Mortar, and Pure-Click – on Financial Performance

Attracted by the numerous benefits of E-commerce, many traditional brick-and-mortar firms have embraced the Internet to supplement their business operations and have adopted the “click-and-brick” approach. Despite these changes, insufficient empirical research has been conducted on the impact of different firm types on financial performance. Based on the resource-based view, this study presents empirical research examining the possible ramifications and an overall impact. This study does this by comparing financial performance of click-and-brick firms with the performance of traditional, as well as pure-click firms that rely solely on the Internet.E-commerce, pure-click, click-and-brick, brick-and-mortar, financial performance, resourced-based view

Introduction to Knowledge Economics Minitrack

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Digital Cross-Organizational Collaboration: Towards a Preliminary Framework

Digital collaboration in cross-organizational settings is an emerging subfield of information systems research. This paper proposes a framework which describes digital collaboration as a continuous process influenced by a number of factors. The framework is derived from a systematic literature review of 80 research papers, published from 2000 to 2007, in six leading journals. The proposed framework may help to explain various aspects of digital cross-organizational collaboration

Business Competency of IT Professionals and Job Satisfaction in Transition Economies: Insights from Poland

In this paper, we examine the effect of business competence of Information Technology (IT) professionals on their job satisfaction in Poland, a transition economy. The necessary data is collected by a survey conducted among IT professionals working in various companies located in Lower Silesia region, Poland. The preliminary results of this survey indicate that business competency, in general, positively affect job satisfaction of IT professionals in transition economies. However, the surveyed IT professionals feel that possessing business competency does not have any substantial effect on their salary level and professional promotions

Cross-Organizational and Cross-Border IS/IT Collaboration: A Literature Review

The topic of collaboration in cross-organizational and cross-border settings is an emerging subfield of information systems research. This paper presents a compressive literature review of 52 research papers, published from 2000 to 2007, in four leading journals. The focus of the analysis are topics of investigation, sources of data, and the underlying theories. The results indicate that most of the research still focuses on a limited number of technical issues related to inter-organizational systems adoption. The identified research gaps which represent promising research opportunities are discussed

Creativity, Coordination & Knowledge co-Creation on a Global Scale- The Process Perspective

In very recent times new tools and technologies for peer-to-peer collaboration and coordination became easily and readily available taking knowledge creation processes outside of the organizational boundaries. This paper proposes to extend the existing boundaries of Business Process Management (BPM) to include an emerging category of processes; here termed Global Knowledge-Intensive Business Processes (GKIBP). These processes differ from other global processes, such as supply chains and collaborative cross-organizational business processes (BPs), as their main outcome is a commercial knowledge artifact, co-created trough coordinated activities of knowledge agents, that may or may not come from an organizational setting. Drawing from, and combining the state-of-the art research findings from three disciplines: i) BPM (ii) Global Digital Collaboration and more recently (iii) Crowdsourcing and Collective Intelligence processes, this research aims to investigate the main characteristics of these processes through an exploratory case study. Our findings are then placed in the context of the current developments in BPM field, in particular the frameworks used to inform and guide BP Management today, demonstrating a need for their extension

Effects of BPM on ERP Adoption in the Public Sector

The study examines how Business Process Management (BPM) affects the Enterprise Resource Planning (ERP) adoption in the public sector with regard to the three main phases: planning, implementation, and post-implementation of the system. The research method is a multiple case study with data collection using mainly semi-structure interviews with internal ERP users. The units of analysis are three public sector institutions chosen due to their implementation of the ERP system. Research findings confirm that ERP implementation conducted without BPM initiatives is used in the public sector to cement antiquated, less than optimal methods of data flow, documentation flow, decision flow and workflow. Research also shows that the adoption of ERP partially contributes to the launch of BPM initiatives in public sector institutions. This study has value for improving the efficiency and effectiveness of public sector organizations which are obligated to operate in a cost effective manner

Global Knowledge-Intensive Business Process: Extending the Boundaries of Business Process Management

This paper proposes to extend the existing boundaries of Business Process Management (BPM) to include an emergingcategory of processes, here termed Global Knowledge-Intensive Business Processes (GKIBP). These processes differ fromother global processes, such as supply chains and collaborative cross-organizational business processes (BPs), as their mainoutcome is a commercial knowledge artifact, co-created trough coordinated activities of knowledge agents, that may or maynot come from an organizational setting. Starting from a well-known model by Harmon (2007) used to describe the maincomponents of BPM in an organizational setting, our research proposes a new framework more suitable for the targetedcategory of GKIBPs. Design of the proposed framework is founded in a case study of a real-life example of GKIBP based oncrowdsourcing, also briefly described in this paper. The proposed framework is used for analysis of twenty-five paperspublished in the leading Information Systems journals. This resulting synthesis is then used to point to several research gapsand to propose several research opportunities

Enterprise Systems in the Public Sector: A Literature Review

Despite a huge repository of work on enterprise systems (ES) that are widely used across different industries in the private sector, there is a scarcity of publications on this topic in the context of the public sector. Moreover, an assessment about the current research landscape on ES in the context of the public sector is virtually nonexistent. In this study, we address this gap by reviewing 31 academic papers on ES in the public sector. In our analysis, we examine the research focus, research approach and theoretical foundation. Then, by synthesizing the recommendations for the prospective projects, we propose several promising avenues for the future research. Overall, our literature review confirms that this research stream is still in its early stage and much more research efforts need to be dedicated